Q: How do I pre-order?

Pre-orders are taken on our website. You can add the products you wish to purchase to your cart and checkout as usual.

Question 1

What are your payment methods?

Accepted Answer

We accept credit card, debit card, net banking, wallet and UPI. We do not offer cash on delivery at the moment.

Question 2

Do you offer gift cards?

Accepted Answer

No, we currently do not offer gift cards.

Question 3

Do you cover for lost or stolen packages?

Accepted Answer

We do not refund for packages lost in transit.
We are unable to refund or replace stolen packages or un-retrieved packages that have been confirmed as delivered. Please ensure your delivery address is correct and secure. We do not take responsibility for items not received due to an incorrect or an incomplete shipping address.

Question 4

How do I pre-order?

Accepted Answer

Pre-orders are taken on our website.​ You can add the products you wish to purchase to your cart and checkout as usual.

Question 5

Can you cancel an order?

Accepted Answer

We do not have a cancellation policy. Orders once placed cannot be cancelled. However, orders placed incorrectly for a different product can be cancelled in exchange for another product subject to availability.
Orders placed due to incorrect shipping address can be modified if the order has not been shipped.. Kindly send us your query at eatatteru@gmail.com

Namma Panpadu,
Nalla Saapadu

FAQ

Frequently asked questions

What are your payment methods?

Do you offer gift cards?

Do you cover for lost or stolen packages?

How do I pre-order?

Can you cancel an order?

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